with Shane Mattix, Irth Solutions’ Technical Sales Leader
It’s one thing to be aware of activity around your critical network infrastructure. It’s quite another to understand the level of risk associated with it. As Shane Mattix, Irth Solution’s technical sales leader, explained during a recent conversation around frequently asked questions, knowing the best action to take to reduce risk is even more crucial for Risk Management.
Let’s talk about Risk Scoring and Damage Risk Analysis in terms of baseball. The person on a Little League team who keeps track of team stats is usually a team member. When a kid walks up to bat, this “numbers” person knows they bat a 400. That’s like SmartScore.
When you get to Major League Baseball, all the stats are handled by a computer. Damage Risk Analysis is like the statistical analysis done at the Major League. A person doesn’t need to handle the stats unless they want to because the computer has it covered.
Risk management with Damage Risk Analysis gives you the best shot at doing your best work. It’s like Google maps. Google maps accounts for all the factors to direct the optimal route from Point A to Point B as quickly as possible. It knows that specific routes have more traffic on Tuesdays at 3pm and that others have current construction or accidents. You use Google maps to reduce the risk of being late. Risk management with Damage Risk Analysis reduces the risk of damage to your assets.
If you’re just looking at a group of 811 tickets and trying to figure out which is riskier, you won’t have all the data available to make the best decision. Excavator X may have damaged critical network infrastructure in your territory last week, so you might feel like that’s the ticket that needs more oversight. However, numerically Excavator Z is worse because they’ve caused damage 100 times out of the last thousand tickets. Damage Risk Analysis helps our customers prioritize action based on historical data.
Yes. Our system tells you why something is risky. Having insight into why it’s risky can help drive the next best action.
By knowing that an excavator is the highest risk associated with a ticket, you can determine your next best action, such as calling the excavator beforehand to partner with them on the dig. If the facility is the highest risk, but the excavator is safe, you might send out an email notification alerting the facility they are digging over a huge gas line and request that certain precautions be taken. If it’s a bad locator, you can create a locate audit to be sure to follow up on that locator’s work.
If you don’t have this insight for “why this ticket is risky,” it’s like your doctor saying you have a 99% chance of a heart attack. The first question would be, “How do I lower that risk?”
Damage risk analysis helps you determine how to lower risk on tickets. You’re not left wondering, is it the excavator, the type of work, the dig site or something else?
So, understanding your risks and why it’s risky, not just the fact that it is risky, is at the core of our products.
When you understand the detail of why something’s risky, you can plan for better results.